Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. Index of Topics:
- who we are
- The information we collect
- The way we use information
- Who we may share information with
- Data storage
- Data security
- Other websites
- Access to your information, correction and deletion
- How to contact us
Who we are
Our website address is: https://www.orderbase.co.uk. Orderbase is a trading name of Local Exposure Ltd.
The information we collect
Local Exposure cares about your privacy. For this reason, we only collect information as needed to provide high quality websites and products (collectively, our “Services”). Your personal data includes information such as; name, address, telephone number and email address. We might also collect information from you regarding third parties in relation to you (i.e. hosting company etc…). We collect information about you when you enquire or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. This notice applies to all information collected or submitted on the Local Exposure website, email, phone or with a Local Exposure representative.
The way we use information
We collect information about you to process your order, manage your account, improve the services we deliver and, if you agree, to email you about other products and services we think may be of interest. Local Exposure will not share your information for marketing purposes with other companies, but may share your information with our close partners, e.g. a consultant, where there is a legitimate interest. For example, if you have requested information or have a specific need for a related service which we do not directly deliver ourselves. Local Exposure reserves the right to reveal information pursuant to a valid court order. Finally, we never use or share the personally identifiable information provided to us online, via phone, or in person, in ways unrelated to the ones described, unless you explicitly given opt-in consent.
From time to time we may like to send you information about our products and services. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email firstname.lastname@example.org.
Who we may share information with
In order to deliver our service a number of 3rd parties are used. Your information may be shared with, but not limited to;
- Providers of cloud based payment processing services
- Our Bank
- Providers of cloud based CRM software, who we use to manage customer records
- Providers of cloud based marketing / mailing list services
- Providers of transactional email services (used to deliver emails sent via your website)
- Providers of cloud based Spam filtering services
- Hosting data centres including the UK, Germany and Microsoft Azure and Amazon AWS cloud
- Search engines and directories (if we help setup a listing on your behalf)
- Other parties as described as above, such as a consultant or legal enforcement
Wherever it is practicably possible we use servers located within the UK, and secondly the EEA. We continually assess the 3rd parties we use and where a service is provided from outside the EEA, we look towards them meeting GDPR standards.
We are committed to protecting the security of your personal data. Internally we strive to adopt best practices, continue to revise policies and implement additional security as new technologies become available. Where we have given you a password which may provide access to certain information, you are responsible for keeping that password confidential.
Cookies are text files placed on your computer to allow websites to recognise you. We use them on our website to help it function as intended, personalise your repeat visits, and gather statistics in order to improve our services. Cookies are typically anonymous, but your personal privacy is important us. So if you are worried about your privacy in any way we recommend disabling them in your browser for our site. Helpful information on how to do this can be found on the ICO’s official site.
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy, submit at Data Access Request by email email@example.com or write to us at address detailed at the bottom of the page. Wherever possible this service will be free, but we reserve the right to make a small charge. We want to make sure that your personal information is accurate and up to date. You may ask us to correct information you think is inaccurate or delete it. As a provider of hosting and website services we take our position as Data Controller seriously. Please see Our Role as a Data Controller for more detailed information.
How to contact us